• There are no additional taxes on published prices, prices are inclusive of taxes, delivery charges may apply in some cases. 
• Your order will be confirmed and accepted as order payment terms.
• For faster and smooth delivery experience, pls mention correct address and mobile number.
• Delivery will be made at the address mentioned in order.
• You can track your order status in My Account section on website.
• We also deliver order internationally.

• Once order shipment is done, you will receive information about shipping tracking id with Logistic Partner’s details.
• Paid and free shipping will be applicable as per product listing and shipping policy applicable time to time
• Company will not be liable for any in transit damage for order delivery
• Company will not be liable for any delay caused by logistics partner or Natural Calamities
• Order products may be shipped in single or multiple shipments
• Products will be shipped on all day excluding Sundays and Public Holidays, depending on services availability of logistics partners
• Heavy or bulky items delivery may take longer delivery time
• For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only.
• For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.
• Orders are shipped within 0-7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms.
• HREHABILITATION AIDS PRIVATE LIMITED is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 0-7 days rom the date of the order and payment or as per the delivery date agreed at the time of order confirmation.
• Delivery of all orders will be to the address provided by the buyer.
• Delivery of our services will be confirmed on your mail ID as specified during registration.
• For any issues in utilizing our services you may contact our helpdesk on 8630480664 or office.himalayarehab@gmail.com

HREHABILITATION AIDS PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• Cancellations will be considered only if the request is made within same day (24 hours) of placing the order. However, the cancellation request may not be entertained if the orders have been communicated to the logistics partners/vendors/merchants and they have initiated the process of shipping them.
• Same day delivery orders and other special offer/ festive/ special occasion orders/etc. will not be entitled for order cancellation.
• HREHABILITATION AIDS PRIVATE LIMITED does not accept cancellation requests for perishable items like flowers, eatables etc. However, refund/replacement can be made if the customer establishes that the quality of product delivered is not good.
• In case of receipt of damaged or defective items please report the same to our Customer Service team. The request will, however, be entertained once the merchant has checked and determined the same at his own end. This should be reported within same day of receipt of the products.
• In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within same day of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
• In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
• In case of any Refunds approved by the HREHABILITATION AIDS PRIVATE LIMITED, it’ll take 6-8 days for the refund to be processed to the end customer.